Terms and conditions of use

Summary of the TagPlus purchase agreement

What am I purchasing?

You are purchasing a license to use TagPlus, an online management system with tax features. The ideal solution to manage any kind of business.

Internet connection

TagPlus needs an active internet connection to work.

Stored content

You will be responsible for all your content stored on the network.

Regular payment

Keep your payments up to date and enjoy full, unlimited access to TagPlus.

How and when will I pay?

TagPlus offers monthly and annual subscription plans that can be paid by credit card, bank slip (boleto) or PIX. Choose the right plan for you at tagplus.com.br/planos.

Monthly Plan

The first payment is made in advance and covers the system setup.

Credit card: charged automatically every 30 days, starting from setup.
Bank slip: paid by the 10th of each month, regardless of the setup date.

Annual Plan

The annual fee is paid in advance, with no setup cost. Automatic renewal 12 months after signing up.

Credit card: charged automatically at each renewal.
Bank slip: paid by the 10th of the renewal month.

How does technical support work?

By email, WhatsApp or the Support feature inside the system, Monday to Friday on business days, from 9 a.m. to 6 p.m. (Brasília time). Requests are handled within 2 business days (7 business days on the lifetime plan).

Support covers

Remote help to answer questions and solve problems when using TagPlus, through the official channels.

Support does not cover

Unauthorized changes to the software, third-party programs, improper use of the system, illegal software and external events such as acts of God or force majeure.

What about information security?

We value full information security, always with responsibility and seriousness. We do not accept misuse of TagPlus solutions, such as:

  • Transmitting or spreading threats, child pornography, racist or discriminatory material, or anything that violates Brazilian law.
  • Spreading viruses, malware, spyware or any other malicious program.
  • Transmitting data of a type or volume that causes failures in services or equipment on the TagPlus network or third-party networks.
  • Using TagPlus software to gather unauthorized information (scanning) on the TagPlus network or third-party networks.
  • Using the network to attempt or gain unauthorized access to communication, information or computing devices.
  • Destroying or corrupting, or attempting to destroy or corrupt, other people's data and information.
  • Sublicensing, selling, giving away or modifying the system without authorization from TagPlus.
You are liable for any damages, fines and costs incurred by TagPlus as a result of your breach of these terms or of incorrect information you provide. Misuse may lead to your account being blocked without prior notice.

Rights reserved to TagPlus

All intellectual property rights over TagPlus, including updates, improvements and new features, belong to TagPlus. The license does not give access to the source code. This means you agree to:

  • Not use the trademarks or any intellectual property of TagPlus without prior, express authorization.
  • Not use any automated device or manual process to monitor or copy content from the TagPlus service.

What are the obligations of TagPlus?

Keep the system running and evolving, with updates, fixes and improvements. Scheduled maintenance is announced in advance; interruptions for technical reasons, acts of God or force majeure may happen without prior notice. TagPlus is also obliged to:

  • Provide remote support through the official channels, on the days and hours stated.
  • Back up your data every day.
  • Give at least 15 business days' notice before suspending or shutting down the system.

What are my obligations?

Keep the payment for the TagPlus license up to date and keep your registration and tax data correct and current, updating it whenever TagPlus asks. You are also obliged to:

  • Protect your access account: do not share your login and password, which are for personal use.
  • Take responsibility for your use of the system, for the tax information of your operations and for the data entered into TagPlus.
If you notice any problem with your access account, let TagPlus know right away through the official channels.

About termination and renewal

The annual plan renews automatically 12 months after signing up. The monthly plan can be cancelled at any time, with no fine, with 30 days' notice.

If the annual plan is cancelled before 12 months, there is a fine of 10% (individuals) or 30% (companies) of the remaining monthly payments. For example: in month 7, the fine applies to the 5 remaining months.

  • Prices may be adjusted, always with 30 days' notice.
  • You can change plans whenever you want, in the system itself or with our sales team.

Confidentiality and advertising

Neither party may share the documents and information you enter into TagPlus, nor the technical data that make up the system. You authorize TagPlus to mention that it works with you in its portfolio and marketing materials, without revealing details of the agreement.

Each party may only share confidential information with employees who need it for their work. This confidentiality remains in force even after the agreement ends, indefinitely.

TagPlus purchase details

Conditions agreed between you and TagPlus are only valid in writing and signed by the parties. TagPlus may update these terms at any time, letting you know; if you do not agree, you can end the relationship.

  • The license is non-transferable.
  • TagPlus is not intended for companies dealing with medicines, fuel distributors and gas stations, firearms retailers, or companies taxed under the actual profit regime (lucro real).
  • These terms are governed by Brazilian law. In case of dispute, an amicable solution comes first; the venue is Belo Horizonte/MG.
  • To reach us: suporte@tagplus.com.br (support), cancelamento@tagplus.com.br (cancellation) or contato@tagplus.com.br.
7-day free trial

Finally, it will be a pleasure to have you as a customer

Before purchasing the license, you can try TagPlus free for 7 days.

No credit card required.